CED is one of the nation’s largest electrical supply distribution networks, with over 600 locations across the United States. We distribute just about every piece of equipment that keeps your lights on, your energy flowing and your lifestyle comfortable. Our products – and opportunity –are all around you.
CED Credit Services
Our credit teams are responsible for balancing risk and reward and actively working alongside our Profit Center Managers and their customers to achieve financial success.
CREDIT MANAGER TRAINING PROGRAM
Phase 1 – Introduction to Credit Office Operations
Begin your career by engaging in the day-to- day process operations in an office focused and connected directly to a group of Profit Center Locations. Here you will learn how to process customer accounts, financial records, treasury functions, and respond to customer financial service needs. All while working with an experienced staff excited to share their knowledge with you.
The goal of this segment of the training is to familiarize you with the systems, processes, and policies that CED utilizes on a day-to- day basis.
Duration of Phase 1 is approximately 1 month
Phase 2 – Advanced Credit Office Operations
This will involve administering customer files, preparing them for the Credit Manager, and then reviewing with the Credit Manager on their credit decisions. Afterwards, continue with the regular processing of accounts through our system.
Phase 2 is geared towards giving you more hands-on time with the Credit Manager, where you can gain valuable experience and insight into our industry.
Duration of Phase 2 is usually 3 months.
Phase 3 – External Training
Becoming a Credit Manager at CED is about more than understanding the Credit Office. Strong employees of CED must be familiar with every aspect of our business. Here you will travel to various Profit Center Locations, learning how they operate and compete in their markets. The training will include warehouse, operations, sales, and management principles. The Credit Manager Trainee will exit this stage with the hands-on knowledge of how CED operates and competes while building relationships with other employees.
Duration of Phase 3 is approximately 1 month.
Phase 4 – Introduction to Asset Protection
Here you will learn how to protect CED’s financial assets related to accounts receivable, utilizing the various state construction lien laws when needed. You will also begin communicating with customers, addressing missed invoices and payments, while putting a plan in place with the customer to resolve financial challenges. The Credit Manager will share best practices with you as well as providing assistance as you matriculate to a more customer-facing role.
CED’s focus on this segment of the training is to teach you how to be a savvy employee of the company; making guided decisions based on customer conversations, data, facts, and current status. By the end of this segment of training, you will be comfortable and experienced in speaking and negotiating with customers, attorneys, Profit Center Location Managers, and Division Managers.
Duration of Phase 4 is approximately 6 months.
Phase 5 – Full Profit Center Responsibility
With all of the knowledge and experience you will have gained by this point, you are now ready to make calculated, independent decisions on behalf of the company. The Credit Manager is still supporting and communicating with you on a daily basis while you fine-tune your skills in credit management.
You will be assigned a number of Profit Center Locations, where you will be expected to build relationships. Through this process you will be visiting and negotiating with customers and Profit Center Managers in order to make sound balanced credit decisions for CED. You will also report your locations’ credit performance and status to your Division Manager and Regional Credit Manager.
This phase will end when you are promoted to a full Credit Manager!
CREDIT ANALYST POSITION
Relocation may be required at the start of the training program. At the end of training, candidates will assume the role of Credit Manager at one of CED’s Division Credit offices indicated by the orange dots on the map below.
Josh Kilpatrick, Division Credit Manager, Former Trainee
Cale McClintock, Division Credit Manager, Former Trainee
- Benton Harbor, MI
“The credit training program at CED formed a strong foundation for my young career as a Credit Manager. Being able to train directly alongside an experienced Credit Manager gave me the opportunity to gain the knowledge necessary to take over a credit office of my own. CED’s business model allows its employees to reap the benefits of their own hard work and success through Profit Sharing. One aspect I’ve most enjoyed since becoming a Credit Manager is the opportunity I have to build relationships with customers, local managers, and other employees throughout the organization.”
Cindy Wilson Division Credit Manager
- Houston, TX
BECOME A PART OF THE CED FAMILY
You’re just a few steps away from beginning your journey with CED. Use the form below to let us know you’re ready to get it all started.
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